Frequently Asked Questions
Everything you need to know about protecting your tech.
Are Catalyst cases compatible with wireless charging?
Yes, all our cases are designed with high-quality, slim materials that allow for seamless Qi and MagSafe wireless charging without removing the case.
What is the drop protection rating for your phone cases?
Our rugged series cases are military-grade drop tested (MIL-STD 810G) to withstand falls from up to 10 feet, ensuring maximum durability for your devices.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. We also offer expedited 2-day shipping options at checkout for those who need protection in a hurry.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Do the cases come with a warranty?
Every Catalyst case includes a 12-month limited warranty that covers manufacturing defects in materials and workmanship under normal use.
How do I clean and disinfect my case?
You can safely clean your case using mild soap and warm water, or 70% isopropyl alcohol wipes to disinfect the surface without damaging the finish.